Terms and Conditions

By accessing this web site, you are agreeing to be bound by these website terms and conditions of use. Whether you are a guest or a registered user, the terms and conditions are to be carefully read before placing any order. If you do not agree to these terms of use, do not use our website. The site reserves the right to change, modify, add, or remove portions of these terms and conditions of use at any time. Changes will be effective when posted on the site with no other notice provided. Please check these terms and conditions of use regularly for updates. Your continued use of the website following the posting of changes to these terms and conditions of use constitutes your acceptance of those changes.
Information About Us

Gargash.net is operated by Gargash Trading EST. We are registered in Dubai, UAE under Limited Liability Partnership and have our office at 1002 Al Hawaii tower Financial Centre, Dubai.

 

Ordering and Pricing

By placing an order through our website you warrant that you are legally capable of entering into binding agreements and that you are at least 18 years-old. In the event you are less than 18 years-old, you shall be assisted during your purchases on the website by your parent or guardian who shall read the present terms and conditions. However, we reserve the right to only accept orders from those over 18.

 

Once an order has been made, the order confirmation supplied by us clearing the credit card payment or cash on delivery does not equate an approval of your order by us. Your order equates an offer made to purchase the product(s). All orders are subject to approval which will be addressed to you via an e-mail (i.e. a dispatch confirmation) once the product(s) has been dispatched. Once said e-mail is sent, the contract between us is formed.

Please note that there are cases when an order cannot be processed for various reasons. We reserve the right to refuse or cancel any order for any reason at any given time. We are determined to provide the most accurate pricing information on the website to our users; however, errors may still occur, in such cases when the price of an item is not displayed correctly on the website. We reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

In case of any inconsistency in the availability of the product(s), an e-mail will be sent within 24 to 48 hours explaining the failure to comply instead of the dispatch confirmation e-mail that was explained above. Any payment which has been done (if any) will be refunded to the customer in full.

Any technical error or error beyond our control that occurs during the ordering process will automatically entitle us to treat the order as not binding on us.

The price of goods quoted on the website excludes VAT (Value Added Tax), which will be added and payable by you at the appropriate rate, where and when applicable. Goods ordered for delivery may be subject to import duties and taxes, which are levied once the package reaches its destination. Import duties and taxes vary from country to country and therefore cannot be determined at the time of purchase. These charges shall exclusively be borne by you upon receipt of the goods.

 

Limited warranties

We have adopted measures to ensure that the content of our website is accurate and does not contain any incorrect or out-of-date information. However, we cannot be held liable for the accuracy and completeness of the content posted on this website, except for its liability for tort and gross negligence and as otherwise provided for by the law.

Intellectual Property Rights

We are the owner of all intellectual property rights related to the website.  Those works are protected by copyright laws and treaties around the world. The entire contents of the Site also are protected by copyright as a collective work under UAE copyright laws and international conventions. All rights are reserved.

 

Governing Law

These General Terms and Conditions of Use are governed by Dubai, UAE law, rules and regulations.

Refund Policy
We do not give a cash refund on any purchase, but we will offer our customers a credit note if in the event the goods are faulty due to a manufacturing defect in the event of a breakage due to a manufacturing fault we will endeavor to have the piece repaired or replaced as soon as possible after having received it back within 7 days from the date you receive it.

The purchase should be sent back in exactly the same condition as when you first received it. It must show no sign of wear and include the original presentation box. It is the responsibility of the sender to ensure packaging is adequate to protect the piece and presentation box against any damage in transit. We will not accept any damaged goods returned to us for refunds, unless by prior consent. Claims against couriers for goods damaged in transit will remain the responsibility of the sender.

In an effort to get products to the customer in the quickest time possible, products are dispatched for delivery automatically with the issuing of the order confirmation E-mail. Therefore, we are unable to offer refunds on products after the customer has received the e mail confirmation of the purchase as the product will have already been dispatched for delivery.

 

Return Policy

We do not give a cash refund on any purchase, but we will offer our customers a credit note if in the event the goods are faulty due to a manufacturing defect.

in the event of a breakage due to a manufacturing fault we will endeavour to have the piece repaired or replaced as soon as possible after having received it back within 7 days from the date you receive it.

The purchase should be sent back in exactly the same condition as when you first received it . It must show no sign of wear and include the original presentation box. It is the responsibility of the sender to ensure packaging is adequate to protect the piece and presentation box against any damage in transit. We will not accept any damaged goods returned to us for refunds, unless by prior consent. Claims against couriers for goods damaged in transit will remain the responsibility of the sender.

In an effort to get products to the customer in the quickest time possible, products are dispatched for delivery automatically with the issuing of the order confirmation e mai. Therefore, we are unable to offer refunds on products after the customer has received the e mail confirmation of the purchase as the product will have already been dispatched for delivery.

Please note: due to hygiene reasons the following items are not returnable
Earrings/studs/hoops